Hearing and Balance FAQ's - Chicago ENT

Hearing and Balance FAQ’s

Center for hearing & balance

I think I’m losing my hearing. Does that mean I need hearing aids?
Not necessarily. But any hearing loss should be checked out by an audiologist.

What causes an ear infection (otitis media)?
An ear infection occurs when there is improper drainage of the fluid that collects behind the eardrum during a cold, allergy or upper respiratory infection and is accompanied by the presence of bacteria or viruses.

What causes swimmer’s ear (otitis externa)?
Otitis externa is a bacterial infection of the outer ear and ear canal causing inflammation which causes an earache. It is typically caused by exposure to water.

What is ringing in the ear (tinnitus)?
Some patients say it sounds like buzzing, clicking, hissing or humming. It can be perceived in one or both ears. It is usually caused by wax, allergy, ear infections, certain medications, circulatory problems and most commonly, prolonged exposure to loud noises.

Why am I dizzy?
Dizziness and imbalance can have both vestibular and non-vestibular causes. The inner ear’s vestibular organs signal to your brain whether you are moving, and how your head is oriented relative to gravity. Your brain then integrates these signals with those received from your eyes, muscles, and joints. When any part of the vestibular system malfunctions, this process of integration breaks down, and dizziness and other symptoms may result. Medical evaluation from one of our qualified vestibular specialists is essential to determine whether your dizziness is caused by a vestibular problem, some other cause, or a combination of factors.


Chicago ENT has five convenient locations throughout the greater Chicago area. For the exact location and/or directions, simply click on the map next to your desired location. To book an appointment, call 773-296-5500 to speak to a scheduler or conveniently online 24/7.

Advanced Center for Specialty Care
3000 N. Halsted Street, Suite #400
Chicago, IL  60657

Phone: 773-296-5500

Office hours:
Monday 8:30 am – 5:00 pm
Tuesday 8:30 am – 6:30 pm
Wednesday 8:30 am – 5:00 pm
Thursday 8:30 am – 6:30 pm
Friday 8:30 am – 5:00 pm
Saturday 9:00 am – 12:00 pm

Allergy Shot Clinic hours:
Monday 8:30 am – 4:00 pm
Tuesday 8:30 am – 12:00 pm
Wednesday 8:30 am – 4:00 pm
Thursday 9:30 am – 12:00 pm
Friday 8:30 am – 1:30 pm
Saturday 9:00 am – 11:30 pm

Map of the Chicago ENT Lincoln Park Location

St. Mary’s Hospital Professional Building
2222 W. Division Street, Suite #330
Chicago, IL  60622

Phone: 773-296-5500
Map of the Chicago ENT Bucktown Location

8930 Gross Point Road, Suite #700
Skokie, IL 60077

Phone: 773-296-5500
Map of the Chicago ENT Skokie Location

Swedish Covenant Hospital
5140 N. California Avenue, Suite #600
Chicago, IL  60625

Phone: 773-296-5500
Map of the Chicago ENT Chicago North Location

2522 W. Peterson Avenue
Chicago, IL 60659

Phone: 773-262-4110
Map of the Chicago ENT Peterson Location