Medical Records - Chicago ENT

Medical Records

We want to make it as easy as possible for you to ask for a copy of your medical records. Release of Information for all Chicago ENT and Chicago Sleep Center locations is now centralized.

Who can sign to get health information for a patient:

  • The patient (Not the spouse)
  • Power of Attorney if the patient is not able to sign (Legal document must be provided.)
  • Parent (If the patient is younger than age 18 years of age)
  • Legal guardian (Proof of guardianship document must be provided.)
  • Representative of the estate for patients who have died. (Copy of the death certificate and a copy of the representative of estate documents must be provided).

Contact the Medical Records Department with any questions.

In-Person Pickup Location:

3000 N Halsted Street Suite 400
Chicago, IL 60657
Hours of Business: Monday to Friday, 8:30 a.m. to 5:00 p.m. 
Phone: 773-296-5500

Request Records Through Healow Patient Portal:

The fastest way to receive records is digitally through the patient portal. Existing patients who have signed up for the Healow Patient Portal may log in to view medical records. New patients may create a Healow Patient Portal. If you need assistance, please contact Chicago ENT at 773-296-5500.

Patients and patient proxies can request records through their Healow account. Requests can only be made for yourself, as the records are delivered through the Healow Patient Portal. Images cannot be requested in this manner. Any other requests must be made by completing an authorization form.

Follow these steps to request additional records uploaded to your portal:

From your Healow portal select Messages –> Inbox –> Compose. Add the subject of “Medical Records” and include what records you are requesting (ex: All records, a specific test or lab result, or a range of dates of service). 

All Other Record Requests

  1. A release form is required to allow Chicago ENT/Chicago Sleep Center to release your health information. 
  2. To have your records faxed to another provider, please fill out this form.
  3. To have your records from another facility sent to your doctor at Chicago ENT/Chicago Sleep Center, please fill out this form.
  4. To have your records mailed to yourself or another provider, please fill out this form (hyperlink).
    1. Form does not exist yet
    2. *Make address a required field, remove fax
    3. To mail to self, have a checkable option to “send to self” after patient enters their address
    4. To mail to another provider, include address spot
  5. Fill out the whole form including the kind of records requested and dates of your visits.
  6. Click “Submit” to send your form to us.

Alternatively, you may fill out the PDF release form and return it via email, fax, or mail with any required documents to: 

Medical Records
Chicago ENT / Chicago Sleep Center
Medical Records Department
3000 N Halsted St. Suite 400Chicago, IL 60657
Fax: 773-296-3800
Email: [email protected]

Patients who had a CT scan done may request a copy of their images. CT images may only be requested in disc format. We only burn discs for CT scans done at a Chicago ENT location. Any radiology imaging done at another facility, even if it was ordered by your Chicago ENT physician, must be requested directly from the facility where your imaging was done.

  1. A release form is required to allow Chicago ENT to release your health information.
  2. You may request to mail the CT disc to yourself, to another provider, or arrange for pickup from the Halsted office.
  3. To request CT images, please fill out this form (hyperlink).
    1. Form does not exist yet
    2. Need to add language about disc processing times

Cost of Records

  • There is no cost to patients asking for their own medical records.
  • There is no cost for records going directly to other healthcare providers.

Locations

Chicago ENT has six convenient locations throughout the greater Chicago area. For the exact location and/or directions, simply click on the map next to your desired location. To book an appointment, call 773-296-5500 to speak to a scheduler or conveniently online 24/7.

Advanced Center for Specialty Care
3000 N. Halsted Street, Suite #400
Chicago, IL  60657

Phone: 773-296-5500

Office hours:
Monday 8:30 am – 5:00 pm
Tuesday 8:30 am – 6:30 pm
Wednesday 8:30 am – 5:00 pm
Thursday 8:30 am – 6:30 pm
Friday 8:30 am – 5:00 pm
Saturday 9:00 am – 12:00 pm

Allergy Shot Clinic hours:
Monday 8:30 am -4 pm
Tuesday 8:30 am - 1:30 pm
Wednesday 12:00 pm - 3:30 pm
Thursday 9:30 am – 12:00 pm
Friday 8:30 am - 1:00 pm
Saturday 9 am- 11:30 am
*Shot appointments are by appointment only
*All patient’s are required to wait 30 minutes after receiving allergy shot(s)

Map of the Chicago ENT Lincoln Park Location

St. Mary’s Hospital Professional Building
2222 W. Division Street,
Suite #330
Chicago, IL  60622

Phone: 773-296-5500
Map of the Chicago ENT Bucktown Location

8930 Gross Point Road,
Suite #700
Skokie, IL 60077

Phone: 773-262-4110
Map of the Chicago ENT Skokie Location

Our Chicago North Location is moving! Click here for more info!
Swedish Covenant Hospital
5140 N. California Avenue,
Suite #600
Chicago, IL 60625

Phone: 773-296-5500
Map of the Chicago ENT Chicago North Location

2522 W. Peterson Avenue
Chicago, IL 60659

Phone: 773-262-4110
Map of the Chicago ENT Peterson Location

St. Joseph Ascension Health Outpatient Pavilion
2845 N. Sheridan Rd,
Suite #807
Chicago, IL 60657

Phone: 773-296-5500
Map of the Chicago ENT Lakeview Location